Terms of service

OVERVIEW

Welcome to Mimi Joy Box!

The terms “we,” “us,” and “our” refer to Mimi Joy Box. Mimi Joy Box operates this store and website, including all related information, content, features, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Mimi Joy Box is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, accessing, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have obtained any consent required by applicable law.

To use certain features of the Services or make a purchase, you may be asked to provide information including your email address, billing information, payment information, and shipping information.

You represent and warrant that the information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to accurately display and describe our products. However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors.

Certain Mimi Joy Box products are curated, surprise, or assorted gift boxes. Product photographs and descriptions may show examples of items that may be included and do not necessarily represent the exact combination of products that every customer will receive.

Unless expressly stated otherwise on the applicable product page, colors, styles, designs, patterns, and combinations of individual items may vary depending on the selected box and product availability.

Because of the curated and surprise nature of these products, we do not guarantee that the contents will meet individual preferences or expectations. This does not affect any rights you may have under applicable law.

Product descriptions, availability, and offerings may be changed or discontinued at any time, subject to applicable law. We may also limit quantities or availability by customer, geographic region, or jurisdiction where reasonably necessary.

SECTION 3 - ORDERS AND CANCELLATIONS

When you place an order, you are making an offer to purchase products from Mimi Joy Box. We reserve the right to accept, decline, or cancel an order where reasonably necessary, including because of product availability, suspected fraud, pricing or listing errors, payment issues, or shipping restrictions.

Payment must be successfully authorized or processed before an order can be fulfilled.

Please review your order and shipping information carefully before submitting your purchase.

Orders may be cancelled before they have been shipped. Once an order has been shipped, they cannot be cancelled.

If we cancel an order after payment has been collected, any applicable refund will be issued to the original payment method.

Purchases, returns, exchanges, and refunds are subject to our Return & Refund Policy.

Because certain Mimi Joy Box products contain curated or surprise selections, returns or refunds are not accepted solely because of personal preference, duplicate items, change of mind, or dissatisfaction with the surprise contents, colors, styles, designs, or combinations received.

Claims involving damaged, defective, or incorrect items will be handled in accordance with our Return & Refund Policy and applicable law.

SECTION 4 - PRICES, PAYMENT, AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed at checkout when your order is placed, subject to correction of obvious pricing or listing errors as permitted by applicable law.

Applicable shipping charges and taxes, if any, will be displayed or calculated during checkout where required.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information.

You represent that you are authorized to use the payment method provided and agree to pay all charges associated with your order.

SECTION 5 - SHIPPING AND DELIVERY

We currently ship to eligible addresses within the 48 contiguous United States and Washington, D.C.

Unless otherwise expressly stated on our website, we do not currently ship to Alaska, Hawaii, Puerto Rico or other U.S. territories, APO/FPO/DPO addresses, or military bases.

Customers are responsible for providing complete and accurate shipping and contact information when placing an order.

Delivery dates and transit times are estimates and are not guaranteed. Shipping may be affected by carrier operations, customs processing, weather, peak shipping periods, incorrect or incomplete addresses, and other circumstances outside our reasonable control.

Additional shipping terms, restrictions, and estimated delivery information are provided in our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

The Mimi Joy Box website and original content created or owned by Mimi Joy Box, including applicable text, graphics, logos, website design, photographs, and other materials, are protected by applicable intellectual property laws.

Unless otherwise permitted by law or expressly authorized by us, you may not reproduce, distribute, modify, republish, display, transmit, sell, or commercially exploit Mimi Joy Box-owned content without prior permission.

Third-party names, characters, logos, trademarks, product designs, and other intellectual property displayed in connection with products remain the property of their respective owners.

The appearance or sale of third-party products through the Services does not transfer ownership of any third-party intellectual property to Mimi Joy Box or to customers.

Shopify and its associated names, logos, products, and services are trademarks or other intellectual property of Shopify and its respective owners.

SECTION 7 - THIRD-PARTY LINKS

The Services may contain links to websites, platforms, services, or content operated by third parties.

We do not control third-party websites or services and are not responsible for their content, privacy practices, security, availability, products, or services.

If you access a third-party website or service, you do so subject to that third party’s applicable terms and policies.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Mimi Joy Box is powered by Shopify, which provides technology that enables us to operate the online store.

Purchases made through our store are transactions between you and Mimi Joy Box.

To the extent permitted by applicable law, Shopify is not responsible for products sold by Mimi Joy Box or for claims arising directly from products purchased from Mimi Joy Box.

Nothing in this section limits rights or remedies that cannot lawfully be excluded.

SECTION 9 - PRIVACY

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

Because our store is powered by Shopify, Shopify may also collect and process personal information relating to your access to and use of the Services in accordance with its applicable privacy policies.

Please review our Privacy Policy for additional information.

SECTION 10 - FEEDBACK

If you voluntarily submit reviews, suggestions, ideas, photographs, comments, or other feedback (“Feedback”) to us, you represent that you have the necessary rights to provide that Feedback.

To the extent permitted by applicable law, you grant Mimi Joy Box a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish Feedback for purposes related to operating, improving, or promoting the Services.

You must not submit Feedback that violates applicable law or infringes the intellectual property, privacy, or other rights of another person.

We may remove Feedback that we reasonably determine violates these Terms or applicable law.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, transit times, or availability.

Subject to applicable law, we reserve the right to correct errors or inaccuracies, update information, or cancel affected orders.

If an order is cancelled after payment has been collected, any applicable refund will be issued to the original payment method.

SECTION 12 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

  • Violate applicable laws or regulations;
  • Infringe the intellectual property or other rights of another person;
  • Transmit malicious code, viruses, or harmful technologies;
  • Engage in fraud, phishing, spam, impersonation, or deceptive activity;
  • Harass, threaten, abuse, or harm another person;
  • Attempt to gain unauthorized access to the Services or related systems;
  • Collect personal information about others unlawfully;
  • Interfere with the security, operation, or functionality of the Services; or
  • Use automated systems to access or extract information from the Services in violation of applicable restrictions or law.

We may restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.

SECTION 13 - TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including for violations of these Terms, suspected fraudulent or unlawful activity, or risks to the security or operation of the Services.

Termination does not affect rights, obligations, or liabilities that arose before termination.

Provisions that by their nature should survive termination will remain in effect.

SECTION 14 - DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT WARRANT THAT ACCESS TO THE SERVICES WILL ALWAYS BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM WARRANTIES THAT MAY OTHERWISE BE IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY, GUARANTEE, OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

SECTION 15 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MIMI JOY BOX AND ITS AFFILIATES, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 16 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Mimi Joy Box and its affiliates, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, losses, and reasonable costs arising from your material violation of these Terms, applicable law, or the rights of another person.

SECTION 17 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 18 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with policies incorporated or referenced herein, constitute the agreement governing your use of the Services, subject to any rights that cannot be waived under applicable law.

SECTION 19 - GOVERNING LAW

These Terms and any disputes arising from or relating to the Services will be governed and resolved in accordance with applicable law.

Nothing in these Terms is intended to deprive you of mandatory consumer protections or other rights available to you under the laws applicable in your place of residence.

SECTION 20 - CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, or applicable legal and regulatory requirements.

The most current version will be posted on this page.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 21 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us at:

Mimi Joy Box
Email: mimijoybox@163.com