Privacy policy

Mimi Joy Box operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Mimi Joy Box is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably be linked to an identifiable person.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

* Contact information, including your name, billing address, shipping address, phone number, and email address.
* Financial and payment information, including payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
* Account information, including your username, password, preferences, and account settings.
* Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as information about previous transactions.
* Communications with us, including information you provide when contacting us with questions, requests, or customer service inquiries.
* Device information, including information about your device, browser, network connection, IP address, and other identifiers.
* Usage information, including information about how and when you access, interact with, or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

* Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide personal information to us.
* Automatically through the Services, including information collected from your device and through cookies and similar technologies.
* From service providers that assist us in operating our store and providing the Services.
* From business partners and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing and Improving the Services

We use personal information to provide and improve the Services, including to process payments, fulfill orders, arrange shipping, manage customer accounts, remember preferences, provide customer support, process eligible returns or refunds, and otherwise perform our obligations in connection with your purchases.

We may also use information to personalize and improve your shopping experience.

Marketing and Advertising

Where permitted by applicable law, we may use personal information for marketing and promotional purposes, including sending promotional communications and displaying advertisements for products or services that may be relevant to you.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

Security and Fraud Prevention

We may use personal information to authenticate accounts, provide a secure shopping and payment experience, detect and investigate suspected fraudulent, illegal, unsafe, or malicious activity, protect our customers and business, and secure the Services.

If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials.

Communicating With You

We use personal information to communicate with you regarding your orders, account, customer service inquiries, requests, and other matters relating to the Services.

Legal and Regulatory Purposes

We may use personal information where necessary to comply with applicable laws, regulations, legal obligations, or valid legal processes; respond to lawful requests from government or law enforcement authorities; protect or defend our rights; resolve disputes, and enforce our terms and policies.

How We Disclose Personal Information

Wemay disclose personal information to third parties where reasonably necessary to operate our business and provide the Services, including:

* Shopify and other service providers that assist with website hosting, IT services, payment processing, data analytics, customer support, order fulfillment, and shipping.
* Business and marketing partners that assist us with advertising or promotional activities, where permitted by applicable law.
* Shipping and logistics providers when necessary to fulfill and deliver your order.
* Third parties when you direct us to disclose information or otherwise consent to the disclosure.
* Affiliates or entities within our corporate group, if applicable.
* Government authorities, regulators, courts, law enforcement agencies, or other parties where disclosure is required or permitted by applicable law.
* Relevant parties in connection with a business transaction, such as a merger, acquisition, restructuring, financing, sale of assets, or bankruptcy.

Relationship With Shopify

Our store is powered by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve its services.

Information you submit through our store may be transmitted to and processed by Shopify and other service providers, including providers located in countries other than the country in which you reside.

Shopify may also process certain information about your interactions with our store and other merchants in connection with features provided through its platform.

For more information about how Shopify processes personal information and the privacy rights that may be available to you, please review Shopify’s Consumer Privacy Policy and Privacy Portal.

Cookies and Similar Technologies

We and our service providers, including Shopify, may use cookies and similar technologies to operate the Services, remember your preferences, understand how visitors use our website, improve website performance, prevent fraud, and, where permitted, support advertising and marketing activities.

Depending on your location, you may have choices regarding certain cookies and tracking technologies through the privacy or cookie controls made available on the Services.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website or platform that is not operated or controlled by us, you should review that third party’s privacy policy, security practices, and terms.

We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or platforms.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age at which they may legally provide consent in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the information below to request its deletion.

We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include:

* Right to Access or Know: You may have the right to request access to personal information we hold about you.
* Right to Delete: You may have the right to request deletion of certain personal information.
* Right to Correct: You may have the right to request correction of inaccurate personal information.
* Right to Portability: In certain circumstances, you may have the right to receive a copy of your personal information in a portable format.
* Right to Opt Out: Where applicable, you may have the right to opt out of certain uses or disclosures of personal information, including certain targeted advertising activities.
* Communication Preferences: You may unsubscribe from promotional emails at any time using the unsubscribe link contained in those emails.

These rights are not absolute and may be subject to exceptions or limitations under applicable law.

To exercise an applicable privacy right, please contact us using the contact information provided below. We may need to verify your identity